Shipping policy
Shipping Policy
Thank you for shopping with WORKFORGE.
This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
Order Processing
Orders are usually processed within 1–2 business days after payment has been received.
Orders are not normally processed, shipped, or delivered on weekends or UK bank holidays.
During busy periods, product launches, or promotional periods, processing times may be slightly longer.
UK Shipping
We currently ship within the United Kingdom.
Estimated delivery time after dispatch:
Standard UK Delivery: 1–2 business days
Delivery times are estimates only and may vary depending on the courier, location, weather, busy periods, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your order.
We may offer free shipping promotions from time to time. Any free shipping offer will be clearly shown on the website or at checkout.
Order Confirmation and Tracking
After placing an order, you will receive an order confirmation email.
If tracking is available for your shipping method, you will receive tracking information once your order has been dispatched.
Incorrect Shipping Details
Please make sure your shipping address is correct before completing your order.
WORKFORGE is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
If you notice an error in your address, please contact us as soon as possible at:
support@workforgenutrition.co.uk
We will try to help, but we cannot guarantee changes can be made once the order has been processed or dispatched.
Lost, Delayed, or Missing Orders
If your order has not arrived within the expected delivery time, please contact us at:
support@workforgenutrition.co.uk
Please include your order number and delivery details so we can look into the issue.
If a parcel is confirmed as lost by the courier, we will review the case and may offer a replacement or refund where appropriate.
Damaged Orders
Please inspect your order when it arrives.
If your product arrives damaged, opened, or incorrect, please contact us immediately at:
support@workforgenutrition.co.uk
Please include your order number, a short explanation, and photos of the damaged item and packaging where possible.
International Shipping
At this time, we do not currently offer international shipping unless stated otherwise on our website.
Product Restrictions
WORKFORGE Magnesium Complex + B6 is a food supplement. It is the customer’s responsibility to ensure that any product ordered is suitable for their personal use.
Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.
Contact
For any shipping questions, please contact us at:
support@workforgenutrition.co.uk
Business Details
WORKFORGE is operated by WORKFORGE NUTRITION LTD, a private limited company registered in England and Wales.
Company number: 17241915
Registered office:
66 Paul Street
London
EC2A 4NA
United Kingdom
Email:
support@workforgenutrition.co.uk
Website:
workforgenutrition.co.uk
VAT status:
Not VAT registered